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According to the Project Management Institute, 70% of projects fail globally. The causes of project failure in many instances can be identified as non-technical or behavioral in nature arising from interactions between participants. These intangible risks can emerge in any project setting but especially in project settings having diversity of cultures, customs, beliefs and traditions of various companies or countries. This paper provides an objective framework to address these intangible risks.

This paper presents a structured approach to identify, assess and manage intangible risks to enhance a project team’s ability to meet its objectives. The authors propose a user-friendly framework, Intangible Risk Assessment Methodology for Projects (IRAMP), to address these risks and the factors that cause them. Meta-network (e.g., a network of networks) simulation and established social network analysis (SNA) measures provide a quantitative assessment and ranking of causal events and their influence on the intangible behavior centric risks.

The proposed IRAMP and meta-network approach were utilized to examine the project delivery process of an international energy firm. Data were gathered using structured interviews, surveys and project team workshops. The use of the IRAMP to highlight intangible risk areas underpinned by the SNA measures led to changes in the company’s organizational structure to enhance project delivery effectiveness.

This work extends the existing project risk management literature by providing a novel objective approach to identify and quantify behavior centric intangible risks and the conditions that cause them to emerge.

The selection and use of the most appropriate building project contract price forecasting model contribute to the provision of strategic advice that clients can use to make value‐for‐money business decisions. This work seeks to provide a snapshot of current practice in model selection by practitioners based in large‐sized quantity surveying, project management and multi‐disciplinary practices based in the UK.

A quantitative research design was used to capture data from a sample of 300 such organisations in 2004. An initial and follow‐up administration of the postal survey generated an overall response of 54 per cent.

The findings of the study revealed that the traditional types of forecasting model continue to be in widespread use irrespective of organisational type. Lifecycle cost models and in‐house knowledge‐based systems were also found to be in use, but not on such a widespread scale. Newly developed models such as artificial neural nets, fuzzy logic nets, as well as environmental and sustainability cost models were found, as yet, to have only very limited application in practice. Practitioner assessment of model accuracy and value in‐use provided statistically insignificant levels of variance between the organisational types and the models found to be in use.

The work is limited due to the size of the sample frame and the measuring instrument used which could not uncover reasons for the selection of particular types of models.

The outcomes of the work provide benchmarks that can be used to evaluate organisational approach and future research. The paper contributes to the body of knowledge available on the process of building project contract price forecasting that is fundamental to the assessment of project value.

Ecotourism is a burgeoning sector of the tourism industry offering a relatively guilt-free environment in which to satisfy the desire for travel and adventure. The discourse is firmly entrenched within the dominant conception of sustainability where nature is seen as a privileged ‘other’, untouched by humans. This ideology is also prevalent in the design of ecotourism facilities, which are generally predicated on a model of minimal intervention. This low-impact approach is not problematic in itself, but it misses the opportunity to engage in a more productive and ‘regenerative’ relationship with place. Conversely, Philip Cox Richardson Taylor's design for the resort town of Yulara in central Australia sought a more constructive relationship with place and questioned the conventional notion of ‘resort’. Although this resort, constructed in 1984, predates the current ecotourism industry and certification programs, it remains an early exemplar of innovations in this area and offers the benefits of hindsight. Through an exploration of the ideals and realities of the design and subsequent occupation of Yulara, this paper questions the potential challenges and opportunities of the design of ecotourism facilities to engage in a more ‘regenerative’ agenda. In particular, it identifies the social context and consideration of spatial practice as a key area of opportunity for the built environment to contribute to the ecotourism goal of interpretation and education through a more reflexive form of environmental awareness.

Extending the argument made in Bushe and Marshak (2009) of the emergence of a new species of Organization Development (OD) that we label Dialogic, to differentiate it from the foundational Diagnostic form, we argue that how any OD method is used in practice will be depend on the mindset of the practitioner. Six variants of Dialogic OD practice are reviewed and compared to aid in identification of a Weberian ideal-type Dialogic Mindset, consisting of eight premises that distinguish it from the foundational Diagnostic Mindset. Three core change processes that underlie all successful Dialogic OD processes are proposed, and suggestions for future research offered.

This chapter examines how the intersection of race, class, and gender impact the experiences of Black women and their children within a broader socio-historical context.

The epistemological framework of feminist criminology and the invisibility of Black women are used to draw an analysis on the American dominant ideology and culture that perpetuates the racial subjugation of Black women and the challenges they have faced throughout history as it relates to the mother-child dynamic and the ideals of Black motherhood.

By conceptually examining the antebellum, eugenics, and mass incarceration eras, our analysis demonstrated how the racial subjugation of Black women perpetuated the parental separation and the ability for Black women to mother their children and that these collective efforts, referred to as the New Jane Crow, disrupt the social synthesis of the black community and further emphasizes the need for more efforts to preserve the mother/child relationship.

Based on existing literature, there is a paucity of research studies that examine the effects of maternal incarceration and the impact it has on their children. As a part of a continuous project we intend to further the discourse and examine how race and gender intersect to impact the experiences of incarcerated Black women and their children through a socio-historical context.

The Bureau of Economics in the Federal Trade Commission has a three-part role in the Agency and the strength of its functions changed over time depending on the preferences and ideology of the FTC’s leaders, developments in the field of economics, and the tenor of the times. The over-riding current role is to provide well considered, unbiased economic advice regarding antitrust and consumer protection law enforcement cases to the legal staff and the Commission. The second role, which long ago was primary, is to provide reports on investigations of various industries to the public and public officials. This role was more recently called research or “policy R&D”. A third role is to advocate for competition and markets both domestically and internationally. As a practical matter, the provision of economic advice to the FTC and to the legal staff has required that the economists wear “two hats,” helping the legal staff investigate cases and provide evidence to support law enforcement cases while also providing advice to the legal bureaus and to the Commission on which cases to pursue (thus providing “a second set of eyes” to evaluate cases). There is sometimes a tension in those functions because building a case is not the same as evaluating a case. Economists and the Bureau of Economics have provided such services to the FTC for over 100 years proving that a sub-organization can survive while playing roles that sometimes conflict. Such a life is not, however, always easy or fun.

In recent years, a wide range of psychosocial health interventions have been implemented among military service members and their families. However, there are questions over the evaluative rigor of these interventions. We conducted a systematic review of this literature, rating each relevant study (k = 111) on five evaluative rigor scales (type of control group, approach to participant assignment, outcome quality, number of measurement time points, and follow-up distality). The most frequently coded values on three of the five scales (control group type, participant assignment, and follow-up distality) were those indicating the lowest level of operationally defined rigor. Logistic regression results indicate that the evaluative rigor of intervention studies has largely remained consistent over time, with exceptions indicating that rigor has decreased. Analyses among seven military sub-populations indicate that interventions conducted among soldiers completing basic training, soldiers returning from combat deployment, and combat veterans have had, on average, the greatest evaluative rigor. However, variability in mean scores across evaluative rigor scales within sub-populations highlights the unique methodological hurdles common to different military settings. Recommendations for better standardizing the intervention evaluation process are discussed.

Accountants’ involvement in environmental and sustainability management has merely been investigated to date. With the continuous take-up of sustainability issues by companies and with the growing experience companies gain in dealing with this topic, this chapter raises the question whether accountants are involved in a way different than previously reported and if yes, what their role is in social accounting practice.

Based on 58 interviews with corporate practitioners, this chapter firstly explores the roles involved in the social accounting practice in companies which are considered to be leading in sustainability reporting in the United Kingdom and Germany. Secondly, the role of professional accountants is analysed from a power theory perspective.

The main findings suggest that professional accountants are partially involved in social accounting practice but mainly exert a gatekeeping role between sustainability managers and higher management.

Investigating the observed behaviour empirically can help improve social accounting. Should it turn out that the accountants have no other option but to act like gatekeepers, accounting education will play a major role in overcoming this deficiency in the pursuit of improved sustainability knowledge and performance. If, on the other hand, it is the defensive stance of accounting professionals and the fear of losing power in corporate structures which motivates them to act as gatekeepers, mechanisms to motivate them to cooperate should be researched.

The chapter empirically investigates and discusses the accountant’s contribution to sustainability information management. This can help overcome organisational challenges impeding companies to successfully implement sustainability measures.

Research suggests that African-Caribbeans are less likely than their white British counterparts to ask for mental health support (Cooper et al., 2013). This is despite research identifying that minority groups as a whole, when compared to the white majority, report higher levels of psychological distress and a marked lack of social support (Erens, Primatesta, & Prior, 2001). Those who do request support are less likely to receive antidepressants (British Fourth National Survey of Ethnic Minorities, 1994; Cooper et al., 2010) even when controlling for mental health symptom severity, with African-Caribbeans less likely to make use of medication for depression even when prescribed (Bhui, Christie, & Bhugra, 1995; Cooper et al., 2013). Studies reporting on reasons for black people being less likely to attend for mental health consultation with their GP suggest a variety of explanations why this may be, focussing both on the suspicion of what services may offer (Karlsen, Mazroo, McKenzie, Bhui, & Weich, 2005) and the concern of black clients that they may experience a racialised service with stigma (Marwaha & Livingstone, 2002). Different understandings and models of mental illness may also exist (Marwaha & Livingstone, 2002). Different perspectives and models of mental health may deter black people from making use of antidepressants even when prescribed. Despite a random control trial showing that African-Caribbean people significantly benefit from targeted therapy services (Afuwape et al., 2010), the government, despite a report by the Department of Health in 2003 admitting there was no national strategy or policy specifically targeting mental health of black people or their care and treatment has not yet built on evidence-based success. One important aspect recognised by the Department of Health (2003), was that of the need to develop a mental health workforce capable of providing efficacious mental health services to a multicultural population. Although there were good strategic objectives little appeared to exist in how to meet this important objective, particularly in the context of research showing that such service provision could show real benefit. The Department of Health Guidelines (2003) focussed on the need to change what it termed as ‘conventional practice’, but was not specific in what this might be, or even how this could improve services to ethnic minorities. There was discussion of cultural competencies without defining what these were or referencing publications where these would be identified. There was a rather vague suggestion that recent work had begun to occur, but no indication that this had been evaluated and shown to have value (Royal College of Psychiatrists, 2001). Neither British Association for Counselling and Psychotherapy nor British Psychological Society makes mention of the need for cultural competencies in organisational service delivery to ethnic minority clients. This chapter will describe, explore and debate the need for individual and organisational cultural competencies in delivering counselling and psychotherapy services to African-Caribbean people to improve service delivery and efficacious outcomes.

This paper provides an overview of the evidence base for alcohol‐related brain injury (ARBI) and describes how this has been used to develop a pilot programme for the treatment of ARBI. Key components include: detoxification, assessment, social behaviour network therapy, cognitive rehabilitation and systematic instruction. The programme is being delivered and evaluated in the north of England by Swanswell, a national drug and alcohol treatment charity.